1. General

• Tickets are for personal use only – not for resale, giveaways, or business purposes.
• If a ticket is resold or misused, it becomes invalid → no refund, no entry.
• You are responsible for your own safety, health, and belongings. The promoter/artist/sponsors aren’t liable for any loss or damage.
• All sales are final – no refunds or exchanges (unless the event is officially canceled).

2. Ticketing

• Tickets are only sold via the promoter’s official partners.
• Prices don’t include 10% government tax + platform fees.
• Max purchase: 6 tickets per transaction per category.
• Ticket name must match a valid government ID (KTP/Passport/Driver’s License).
• You can only enter the seat/standing area that matches your ticket category.
• If the show is canceled, refunds follow the promoter’s policy (extra costs are not covered).

3. Wristband & Entry

• E-vouchers must be exchanged for wristbands (details will be announced on the promoter’s social media/website).
• To redeem, please bring:
  • Valid photo ID
  • Official e-voucher
• If someone redeems for you, they must bring:
  • Printed e-voucher
  • Copy of original buyer’s ID
  • Signed authorization letter with Rp10,000 duty stamp
• Lost/damaged wristbands = no replacement.

4. Health & Safety

• Pregnant women & kids under 10 are not allowed in standing zones.
• Kids under 14 must come with a parent/guardian (18+).
• Kids under 6 cannot attend at all.
• Feeling unwell? Please wear a mask.
• Extra health rules may apply depending on the law.

5. No Re-Entry

• Once you’re in, you cannot exit and re-enter the venue.

6. Security & Prohibited Items

• Security checks will be done (bag checks, pat-downs, K-9 dogs). If you refuse, you can’t enter.
• Not allowed inside:
  • Professional cameras/recorders (without accreditation)
  • Alcohol, cigarettes, drugs, outside food & drinks
  • Fireworks, lighters, candles, flammable stuff
  • Weapons, sharp objects, sports gear, lasers, helmets
  • Umbrellas, selfie sticks, tripods, suspicious items
  • Any political attributes (flags, banners, clothing, or symbols)
• Disruptive behavior = removal without refund.

7. Organizer Rights

• The promoter can refuse entry or remove anyone breaking the rules.
• By joining, you agree that your photo/video may be used for worldwide promo.
• Forged/duplicate/illegal tickets → legal action will be taken.
• For official updates on Brian McKnight In Indonesia, always check the promoter’s social media & website.